1. What details do I use to login?

You can login using your unique email address or 9-digit customer number and your password.
 

2. Where can I find my customer number?

For help to find your customer number, click here.
 

3. Logging into mlc.com.au

1. Click Login on the mlc.com.au homepage
2. Enter your Email address or customer number and password 
3. Click Log in

4. How to get secure access to your portfolio

Complete the online registration form and we’ll send an email with a link to set a password for your online account. You’ll need your customer number which can be found in your welcome letter, statement or policy schedule.
 

5. Forgot your password? 

Click Forgot your password? and complete the details to reset your password. If you haven’t provided us with an email address or mobile number, please call us on 132 652.

How to get secure access to mlc.com.au

Please call us on 132 652 between 8am and 6pm (AEST/AEDT), Monday to Friday to set up online access to MLC Online.

If you require an MLC EmployerPay password, you can also call us on 132 652.
 

Logging into mlc.com.au

1. Go to the mlc.com.au Employer homepage 
2. Click Login to EmployerOnline
3. Enter your Employer plan number and password. 
4. Click Log in

Logging into MLC EmployerPay

1. Once logged in to EmployerOnline (as per instructions above) click Login to MLC EmployerPay
2. Enter your EmployerPay username and password
3. Click Log in

How to get secure access to mlc.com.au

Please call us on 132 652 652 between 8am and 7pm (AEST/AEDT), Monday to Friday to set up access to MLC Online.

Logging into mlc.com.au

1. Click Login on the mlc.com.au homepage 
2. Enter your 9-digit Adviser ID and password. 
3. Click Log in

Forgot your password? 

Click Forgot your password? and complete the details to reset your password.

What are the computer and Internet browser requirements to best view the MLC website?

The MLC website is designed to run on computers with the following minimum recommended specifications, settings and applications:

• 1024 x 768 optimised screen resolutions

• Cookies enabled 

• Javascript

• Adobe Reader (for viewing and printing PDF documents). This can be downloaded for free from https://get.adobe.com/reader/

• Windows Media Player (https://www.microsoft.com)

We support the following browsers, and recommend updating to the latest versions for the best experience:

• Microsoft Edge
  
• Google Chrome 
  
• Mozilla Firefox
  
• Apple Safari

What security is used on the MLC website?

To ensure your personal information is protected over the Internet, we use 256-bit encryption.

For the security to be effective, we suggest you use the most recent version of your web browser (free from the relevant provider). To help protect your personal information:

• You should close all browser windows when you’ve finished using the MLC website, or intend leaving your computer unattended for any length of time. 
• You should avoid using a shared or public computer as this increases the risk of a security breach.
• You should exercise caution in executing any untrusted software such as executable e-mail attachments. Use an effective virus scanning product with regular virus signature updates.

Visit our Security page for more information.